The ACT (Agents Council for Technology) Strategic Future Issues Work Group will hold a planning session on February 13-14 in Tampa, FL. I will be facilitating the meeting with the purpose of reviewing and updating the report and the industry “must do” items as appropriate.  For example, we will be evaluating how trends associated with [...]

For most Americans 1955 was a time when community was the small town they lived in and made up of family and friends. The line between personal and business relationships was many times non-existent.  Relationships were transparent (everyone knows that in a small town there are no secrets), authentic and built on trust. The next [...]