I recently talked with Jack Burke about some of my thoughts on Social Media in Insurance. Here is that interview.  Rick Morgan on Social Networking Jack is the president of Sound Marketing, publisher of Audio Insurance Outlook, editor of the bi-weekly ProgramBusiness Newsletter, and author of Creating Customer Connections and Best of Class.  More information [...]

I got this email yesterday and had to share it – it speaks for itself. Hi Rick , I recently read your article featured in the winter 09 issued of South Caroline Agent and Broker and wanted to share my experience. This past year I joined the marketing department of an insurance agency and suggested [...]

This past Friday and Saturday, I had the distinct privilege of facilitating the IIABA ACT Strategic Future Issues planning session in Tampa. Over 75 agents, carriers, vendors and consultants participated in the day and a half event.  On Friday I presented a status update on work being done by the Web 2.0 ACT workgroup along [...]

Yes, another Eddie sighting.  I just returned from the AUGIE and ACT meetings in Tampa this past week.  Eddie was in attendence and reported that the Real Time campaign continues to be very successful. An increased number of carriers and agents report significant imporvement in their operating and processing efficiency. You can learn more at [...]