E&O Considerations When Social Networking
The rush is on. Clearly, there has been a dramatic increase by insurance agencies in the level of interest, involvement and even a realization that the social web has business relevance. Yet, there is also caution and concern over the potential increase in E&O (Errors and Omission) exposure. Last Thursday, the Agents Council for Technology (ACT) sponsored a webinar that addressed E&O issues head on. The webinar explored risks involved with social networking and provided specific guidance on how agencies can manage those risks. Presenters were Sabrena Sally, from Westport Insurance/Swiss Re, Colleen Murphy with Goldberg Segalla, David Hulcher with IIABA. Jeff Yates, ACT and I facilitated.
Interestingly, to date, none of the presenters was aware of an E&O claim specific to social networking. All agreed that agencies should feel comfortable using social media but should have a good social media guide/policy in place.
To access the recorded webinar or the PowerPoint click here.
