More precisely, what do you think will be the key technology trends that will have an impact on the insurance industry in 2011? The reason I am asking is that at the IIABA Agents Council for Technology (ACT) meeting in Tampa on February 19 there will be a Strategic Future Issues panel and breakout sessions discussing [...]

If  your week was like mine last week was a slow “work” week. The Aartrijk team was officially on Holiday and while several of us were still attending to work related stuff – it was at a much reduced activity level. Besides enjoying a all the special holiday events with family and friends, I also had time [...]

Much of the “conversation” around the social web is focused on how to create a presence and get found. Yet, there is another significant value lurking in the social space. It is the amazing resource of information and knowledge residing here. As friend Mike Wise is fond of saying, “There is a hidden treasure in [...]

Yes, on numerous occasions, I have championed the need to have a well thought through and comprehensive social media strategic plan – a plan that is consistent and integrated into an overall business plan. In a perfect world that is probably good advice. You know…. “ Unless you know where you are going how do [...]